Scope is written before paid work starts
Deliverables, meetings, client inputs, timing, revisions, exclusions, fee, and acceptance are confirmed in writing.
Before work begins
Clear scope, careful information handling, and visible human decisions.
This page gives prospective clients a practical starting point for discussing scope, materials, responsibilities, and the tools that may support the work.
Working boundaries
What a team can expect before saying yes.
The exact agreement controls each engagement. These are the ordinary starting principles, not a security certification, legal opinion, or promise that every project uses the same tools.
Public forms are for initial context only
Do not send confidential, financial, medical, regulated, credentialed, or other sensitive material through a public inquiry.
Private exchange is agreed when needed
Necessary materials, access, retention, providers, and responsible people are identified before a private exchange begins.
People retain authority
The client remains responsible for source accuracy, internal approvals, final business decisions, and future implementation.
AI-assisted work
Assistance is disclosed and bounded by the engagement.
Wingspan may use AI-assisted tools for research organization, drafting, analysis, or layout under human direction and review. The applicable tools, permitted information, and review responsibilities depend on the written scope.
AI assistance is not autonomous authority, a guarantee of accuracy, or a substitute for qualified legal, compliance, security, privacy, financial, clinical, or other specialist review.
Public policies
The current public boundaries remain available for review.
Review Inquiry privacy for public-form and Website Review handling, including retention and deletion language.
Review Accessibility for the current site approach and feedback route. Public accessibility language does not replace an artifact-specific evaluation.
Review Social impact for current commitments and their evidence boundaries.
Next step
Bring the decision, not private documents.
The first inquiry can describe the goal, current obstacle, and timing. A safer exchange can be agreed if the work moves forward.